Managed IT Services

End-to-end IT management for small and mid-size businesses. Monitoring, helpdesk, backup, email, networking, and vendor management — we handle the operational burden for teams of 5 to 500.

Running a business means your technology has to work — every day, without drama. Managed IT Services from Zenarca cover the full operational stack so your team can focus on what they do best. We handle everything from network monitoring and helpdesk support to email administration, backup management, and vendor relationships.

Our approach is proactive, not reactive. We instrument your environment before problems occur, set thresholds that catch failures before users notice them, and maintain documentation that survives personnel changes. When something does go wrong, you have a team that knows your environment — not a ticket queue that treats every incident as if it's the first.

Whether you're a 10-person startup that's outgrown consumer-grade tools or a 300-person company that needs to professionalize IT without hiring a full department, Zenarca provides the operational maturity your business needs at a cost structure that makes sense.

Use Cases

  • Proactive network monitoring and alerting before outages affect users
  • Helpdesk and IT support for distributed or hybrid teams
  • Email, calendar, and productivity suite administration (Google Workspace, Microsoft 365)
  • Backup, disaster recovery planning, and restore testing
  • Vendor relationship management and contract negotiation

Technologies

  • DataDog
  • PagerDuty
  • Google Workspace
  • Microsoft 365
  • Veeam
  • Ubiquiti / Cisco networking

Ready to get started?

Reach out to discuss your specific needs. We'll talk through the problem and tell you honestly whether we're the right fit.

rick@zenarca.com